Customize to accommodate your workflow
Your choice of ticketing system should not cause you to feel tied up to its own limitations. Instead, it should be flexible enough to suit your needs. Integrated with ServiceNow , our ticketing bots can seamlessly function within and outside of key ticketing systems
Track the failure point/Off-Process
There may be offline processes which needs tickets to be raised. Route and schedule tickets to the correct agent so that the agent will be able to see and track exactly where the chatbot was not able to provide a sufficient answer to the customer’s query.
Talk to our assistant Curie to schedule an appointment
