INTELLIGENT AGENT CONSOLE

'YODA' Agent Console

Seamless transition from a bot conversation to an agent chat with context saves user time and agent time both by more than 50%. Nothing to repeat or re-do

Built for your needs

Innumerable Benefits

In case the bot transfers the conversation to an agent, the Intelligent Agent Console has powerful features that enable the agent to quickly make the interaction meaningful.

Automated Ticketing System

Through our unique interface, agents will receive even more information about the problem , such as an immediate chat history to  analyze the problem better, while also allowing each customer support agent to help 2x more customers.

Key Features

Seamless multi-way transfer between agents and console

Unified access across various channels

Raise a ticket from within the live chat console

Multi-language support

About 500+ settings to embed codes

An internal chatbox tool for agents to chat within themselves

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