Provided by Intentico’s proprietary NLP engine, called Curie. With Curie, we can build a great conversation with customers, just short of having a coffee probably. Interact with customers having a dialogue engine, controlling tonality, language and a bunch of parameters related to Natural Language Understanding (NLU) and Natural Language Generation (NLG) – all integrated into Curie. We prefer to call it machine intelligence when there is an amalgamation of both Machine Learning & Deep Learning Models. We use algorithms for reading, understanding & adding “context” to conversational interfaces that we build. We support around 14+languages and 20+channels.