Toshiba is expanding its digital enhancement portfolio with the launch Tosh Speech BOT. Tosh Speech BOT integrates Automatic Speech Recognition, Natural Language Processing and Text To Speech technology, all of which are tightly integrated with the Toshiba Call Centre and its Interactive Voice Response (IVR) system. “Distilling and analysing conversational behaviour, their intent and offering
Tosh Speech Bot: The bot that has got it all The Tosh Speech BOT has been developed in partnership with Intentico Inc., a Cognitive Customer Experience company based out of the USA. To summarise what the Tosh Speech BOT would do, it delivers Proactive customer interaction, propels increased customer engagement, offers 24/7 support to customers,
What is your background and how was Intentico started? I have spent about 10 years in analytics and data sciences across different geos before starting up. My earlier startups were data science based consumer companies .  Have been looking at this industry right from my days and tracking this transformation as well as having
  Intentico founder Satish Medapati (right) approached angel investor Ponnapa P.G. to persuade him to become an adviser to his earlier venture Bounty, but failed. Medapati later got Ponnapa interested in his AI startup, Intentico. (Jithendra M./Mint)   Bengaluru-based Intentico is trying to build a chatbot that will understand your intent better before chattering away Chatbots