Toshiba has unveiled its latest innovation, the Tosh Speech BOT, which optimises automatic speech recognition, natural language processing and text-to-speech technology. The new solution is being integrated into the Toshiba call centre and IVR system. Santosh Varghese, vice president, Toshiba Gulf, said, “Distilling and analysing conversational behavior and intent, as well as seamlessly and effectively

Integrating Automatic Speech Recognition, Natural Language Processing, Text To Speech Technology all of which is tightly hinged with the Toshiba Call Centre and its IVR System. True to the Toshiba tradition of being at the forefront of pathbreaking technology and an early adopter, here is yet another first from the mega Japanese brand. The Tosh

Toshiba is expanding its digital enhancement portfolio with the launch Tosh Speech BOT. Tosh Speech BOT integrates Automatic Speech Recognition, Natural Language Processing and Text To Speech technology, all of which are tightly integrated with the Toshiba Call Centre and its Interactive Voice Response (IVR) system. “Distilling and analysing conversational behaviour, their intent and offering