About Intentico

WHO WE ARE AND WHAT WE DO

At Intentico, we believe your business is unique and so are your customers. Your needs are different at different times and so are the needs of your customers based on innumerable factors. You can rely on our Virtual Assistants being smart personal assistants for your customers and augment your human agents, operate 24/7 and provide multiple benefits . With us, you build a brand of customer service that is faster, cheaper & better. Give the choice of channel to your customers yet reduce service costs or increase revenues by deploying our solutions.

Artificial Intelligence

The team brings in top-notch Machine Learning, Deep Learning, Natural Language Processing (NLU/NLG) capabilities.

Business Experience

The team understands live chat, bot, IVR, voice, optimization, campaigns , customer & business.

Domain Knowledge

Team has rich experience in banking, telecom, retail, e-commerce, healthcare and customer service domains

Singular Experience

Maintain one unique and singular experience across your customer interaction channels

The 1 minute CX

Showcase a fantastic customer experience in 1 minute by deploying our bots on your interaction channels

CX Partners

We understand your challenges and are with you till we deliver committed results

Components

  • Natural Language Processing
  • Machine Learning
  • Deep Learning
  • Robotic Process Automation
  • Adaptive Flow Engine

Our Expertise

The ‘Right Mix’ of AI, Domain & Technology

20+ NLP

Large-scale deployments

50+ years

of data science & analytics

50+ benefits

of product features

25+ patents

by Co-Founder

30+ years

of engineering
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