Enhanced Customer Experience is the foremost benefit of deploying our bots. Today’s customers do not have much time to spend on themselves let alone on service. Our bots understand your customer, their needs and the interaction mechanism making it a seamless interaction between you and your customers. Make Interactions better with Intentico’s custom built bots.
Employees need to be paid and so are other outgoings. Investments in chatbots will help businesses reduce down on employees or staff required. You can integrate our voicebots or chat bots to cater to your customer service or sales and pass on only escalations and complex transactions to human agents, thereby improving their productivity and reducing upto 70% of total costs
Your business grows and so does all aspects of it. However, cost of customer service should not be proportional to your growth in which case, there is hardly any leverage for you. With our chatbots or voicebots or emailbots or others like IOT bots, we ensure that the scaling is disproportionally high to the cost incurred. You can infinitely scale with the least cost and worries
With every interaction of your customer, the bot will start learning and becoming intelligent as it draws from a wide variety of customer and interaction data. This is possible because of Intentico’s bots are built in such a way that they are capable of a wide variety of supervised and un-supervised learning from interactions; eventually outperforming the best process or humans
Unlike humans who can swing by their emotions or get vary of repetitive tasks, chatbots , email bots and voicebots will always adhere to the decisions and rules set by you. It’s like having your best employee on for customer service 24*7 and doing great job consistently. As you know every satisfied employee is a trigger to a happy customer, you have now so many of them through our bots
Instead of you dictating your channel of preferred interaction to the customer, why not let the customer choose his model of communication and we serve him basis his preference , all the while having no incremental costs or not losing context of the query. With omni-channel strategy, you can deploy email bots, chatbots , social bots and voicebots which can talk to each other as well.
We were looking for a bot to engage with our highly knowledgeable business customers and in Intentico,we found an apt partner who did product discovery and recommendations through their bot.We have increased our qualified leads through the bot and hope to domore in the comingmonths
We used Intentico's NLP and machine intelligence for our internal agent bot system and are happy with the results. I do not know about their full suite of products but their data sciences is top classand they work hard to deliver results
We used their text mining solution & chatbot for one of our Telco client's service queue and are satisfied with the outcomes.We are now engaging with them at a more deeper level across multiple programs
Our virtual assistants always thrive on learning relevant context which is everything to meaningful conversations
Continuous deep-learning algorithms.